BRONZE
"Just in case I need you."
$99 / month
Best for solo operators and teams of 2 to 4.
- Unlimited email & text questions
- 24-hour response on weekdays
- Up to 3 questions each month
- 15% off any project work
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Phone-a-Friend HR · For owners who still do the HR themselves
You do the work. I've got your back.
For owners and managers who are still hands-on and handle HR themselves. Call, text or email me before any people decision you can't take back, and get a straight answer from someone who's been there.
Pick your level
Three plans. Cancel anytime.
SILVER
"You're the first person I call."
$299 / month
Best for teams of 5 to 25 employees.
- Everything in Bronze
- Same-day weekday response
- 60 minutes of live conversation monthly
- Light document review
- Pre-conversation prep & scripts
- Quarterly 30-minute check-in
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GOLD
"I want you on speed dial."
$499 / month
Best for teams of 25 to 49 employees.
- Everything in Silver
- 2 hours of live conversation monthly
- Priority 4-hour weekday response
- Unlimited document review (under 5 pages)
- Direct emergency mobile line
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Month-to-month, cancel anytime. Prepay for the year and your twelfth month is on us.
Phone-a-Friend or Fractional HR?
Two different jobs. Pick the one that fits.
Phone-a-Friend HR
You're still hands-on. You or a manager do the HR work yourselves, and you want guidance from someone who's been there.
- You call, text or email me before you act
- I give you a straight answer, a script or a second opinion
- You do the work
- For teams under 50 employees
- Month-to-month, from $99
Fractional HR
You're ready to hand it off and be done. I'm embedded in your team and operate as part of your leadership team.
- I help make the decisions and set your HR strategy
- I take on the hard problems: EEOC charges, DOL audits, workers' comp, unemployment claims, grant management and complicated compliance
- HR comes off your plate
- An investment in getting it done right
Not sure which one you need? Book a free call and I'll tell you honestly.
When to pick up the phone
If you're not sure whether to call, call.
Discipline & hard talks
- About to write up, suspend or terminate
- Need a script for a tough conversation
- Coaching moment or documented warning?
Leave & accommodations
- Time off for surgery, pregnancy or family
- A schedule or equipment request
- How much can you ask about a diagnosis?
Complaints & conflict
- A report of harassment or retaliation
- Two team members in conflict
- Looking into a complaint the right way
Hiring, pay & paperwork
- What you can and can't ask in interviews
- Overtime, exempt status, breaks, docking
- A clean, documented exit
And the one that matters most: something feels off and you just want a second opinion. That counts. Call.
The fine print, in plain English
Questions owners ask me.
What counts as a "question" on Bronze?
One situation, one back-and-forth, with up to two follow-ups within 48 hours. If it turns into a project (a handbook, an investigation, a termination we're prepping for), I'll tell you up front and quote it separately at your 15% member discount.
How is the live-conversation time tracked?
Live phone calls only. Texts and emails don't count against your minutes. I'll let you know when you're 5 minutes from your cap.
Do unused minutes or questions roll over?
No. Each month starts fresh. Most months are quiet; the month you really need me is what you're paying for.
What if I have an emergency after hours?
Silver and Gold members can text anytime, and I respond as soon as I can, typically the same day. Gold members get a direct emergency mobile line. Bronze texts are answered the next business day.
What's not included?
Phone-a-Friend is guidance: you ask, I advise, you do the work. Drafting documents from scratch (handbooks, contracts, policies), workplace investigations, meeting with your employees, in-person terminations, HR strategy, and handling EEOC charges, DOL audits, workers' comp or unemployment claims are not included. Those are project work, quoted separately at your 15% member discount, or part of Fractional HR if you're ready to hand HR off completely.
Can I switch plans or cancel?
Anytime. Upgrades are prorated; downgrades start next month. Billing is month-to-month through Stripe, and you can cancel whenever you like. If your team grows to 50 or more employees, we'll talk about moving to Fractional HR, since your compliance responsibilities change at that point.
Who actually answers when I call?
Every question gets my eyes on it. You'll talk with me, Wendy Dawson, or with my COO, Monika MacDonald, and we work every question together, so you get the best of both of us.
Is this legal advice?
No. I'm your HR advisory partner, not a law firm. Nothing I provide is legal advice, and when something needs an attorney, I'll tell you plainly. Everything we discuss stays confidential.
Every question gets my eyes on it
Wendy Dawson, MHRD, SHRM-SCP
Founder & Principal Consultant, backed by a senior team. Twenty-two years running my own businesses, then a corporate HR career. When you call, you get someone who has made the same hard calls you're facing.
No forms. No pitch.
Tell me what's going on.
Text me, call me, or grab 30 minutes on my calendar. I usually reply within two hours during business hours.